Call us on: 01204 213227 

Email: Info@activedigitalsolutions.co.uk

The BIG Switch Off

The Big Switch Off in the UK refers to the planned transition from analogue (PSTN) and ISDN phone lines to all-digital, IP-based services by January 31, 2027. This means that traditional copper wire landlines, which have been in place for decades, will be phased out, with new services using internet-based technology like VoIP. The switch is driven by the need for more modern, efficient, and feature-rich communication solutions, affecting many businesses and homes that still rely on these older systems for phone lines, alarms, and other connected devices. 

 
What’s Happening?
  • The PSTN is being retired:
          The Public Switched Telephone Network (PSTN), which uses copper wires for landline calls, is being switched off.                                                                                                             
  • ISDN is also being phased out: 

    Integrated Services Digital Network (ISDN) services are being retired simultaneously. 

     
  • The new technology: 

    Landlines will be replaced by digital services using the internet, such as Voice over Internet Protocol (VoIP). 

     
Why is This Happening?
  • Aging Infrastructure: 

    The copper-based PSTN network is old, expensive to maintain, and becoming increasingly unreliable. 

     
  • Demand for Innovation: 

    There is a need for more efficient, cost-effective, and feature-rich communication solutions. 

     
  • Future-Proofing: 

    An all-IP network offers a more stable and flexible future for telecommunications. 

     
What Services are Affected?
  • Traditional Landlines: All existing PSTN and ISDN services for landlines will become obsolete. 
     
  • Business Equipment: Services like alarm systems, EPOS machines, CCTV, and lift alarms that rely on analogue lines will need upgrading. 
     
What Does This Mean for You?
  • Make the Switch: 

    You need to move your landline services and any connected equipment to a digital, IP-based alternative. 

     
  • Be Proactive: 

    Starting the transition now can help avoid potential service disruptions, resource bottlenecks, and rising costs associated with older services. 

     
  • Check Your Devices: 

    Identify any equipment in your home or business that relies on your traditional phone line and contact the providers about digital alternatives. 

     

Key Date:

  • January 31, 2027: This is the deadline for most customers to have completed their transition from analogue to digital services.